At Vitanity Care, we're committed to delivering your order as quickly and safely as possible. Below you'll find everything you need to know about our shipping process.

Order Processing

• Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
• Once your order has been processed and shipped, you'll receive a confirmation email with your tracking number.
• During peak seasons or promotional events, processing times may be slightly longer.

Estimated Shipping Times

Our standard shipping estimates are as follows:

DestinationEstimated Delivery Time:

United States 3–7 business days

Canada 5–8 business days

United Kingdom 7–10 business days

Australia 7–10 business days

New Zealand 7–10 business days

International 7–12 business days

Please note that these are estimated delivery times and are not guaranteed.

Order Tracking

As soon as your order ships, you'll receive an email containing your tracking number.

You can use this tracking information to monitor your shipment's progress at any time.

If you haven't received your tracking information within a few business days after placing your order, please contact us and we'll be happy to assist you.

Shipping Delays

While we work hard to deliver every order on time, occasional delays may occur due to factors outside of our control, including:

• Weather conditions
• Customs clearance
• Carrier delays
• High shipping volumes during holidays
• Incorrect or incomplete shipping addresses

We appreciate your patience should any unexpected delays occur.

Incorrect Shipping Address

Please double-check your shipping address before completing your order.

If you notice an error after placing your order, contact us immediately at support@vitanitycare.com. We'll do our best to update your address before your order ships.

Once an order has been dispatched, we're unable to guarantee address changes.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible at support@vitanitycare.com.

Our customer support team will work with you to investigate the issue and provide the best possible solution.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees determined by your local customs authority.

These charges, when applicable, are the responsibility of the customer.

Returns

If you're not completely satisfied with your purchase, you may request a return within 60 days of receiving your order.

For complete return instructions, please visit our Returns & Refunds Policy or contact us at support@vitanitycare.com.

Need Assistance?

If you have any questions about your shipment or need help with your order, our support team is always here to help.

Vitanity Care

Website: https://vitanitycare.com

Email: support@vitanitycare.com

Thank you for choosing Vitanity Care. We truly appreciate your trust and look forward to serving you.